In characteristic Blanchard style, Legendary Service: The Key Is to Care is a quick and entertaining read for people at all organizational levels in every industry. When applied, its lessons will have a profound impact on the service experience your customers will receive. Whether a CEO or a part-time employee, every person can make a difference--and customer service is everyone's job.

- Amazon
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"This powerful book reminds us that every business, political, or nonprofit leader is a teacher while providing the necessary tools to unleash brilliance in a way that excites, inspires, and empowers our people."

—Betsy Myers, former Executive Director,
Harvard Kennedy Center for Public Leadership
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The Hamster Revolution for Meetings is chock-full of practical advice that really works. You’ll discover tips that keep your meetings productive, on track, and engaging. Professionals waste up to a month a year on meetings—costing their companies billions in missed opportunities. The good news? Hope and help are here. The Hamster Revolution is the definitive book for our times.

-Amazon
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The Hamster Revolution is packed with surprising strategies and powerful tech tips. It includes a landmark case study that shows how 2,000 Capital One associates each saved over two weeks a year. Now in its tenth printing, this best-seller is a must read for every busy professional.

-Amazon
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