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4 Ways to Lead During a Crisis of TrustTrust is frequently taken for granted until it has been broken, and when a crisis of trust emerges, leaders and organizations often find themselves ill-prepared to not only deal with the fallout, but helpless on how to begin the process of rebuilding it. Whether trust has been broken on the individual or organizational level, there are key steps...

A red rubber stamp with the word Feedback to illustrate commentsI recently watched a TED Talk entitledDare to Disagree. Margaret Heffernan encourages us to seek out opposing points of view to our own and open our mind to what we could learn.

I once had an interesting experience on an assignment. I was in a leadership position and was faced with situation that required an immediate decision—okay, I’ll admit tha...

Male athletes passing baton in relay raceIf you really want to pay better attention to what is going on in your team, stop running your own virtual meetings. It’s almost impossible to run a meeting, manage an agenda, present ideas, and also pay attention to group dynamics.

Here’s why:

1. If you create the agenda, you have a vested interest in pushing it through and will probably miss...

Businesswoman Meeting with ColleaguesStudies by the Hay Group, Aon Hewitt, Towers Watson, Gallup, and other consulting firms have clearly established the important role leaders play in an employee’s well-being, engagement, and performance.

In its own research into employee work passion, The Ken Blanchard Companies has found significant correlations between perceptions of leader...

Group Of People At The MeetingHave you ever had to choose between performing a task alone or with others? If you have, you’ve probably been torn thinking:

–If I do it alone, I can make decisions quicker. I don’t have to sort through alternative ideas. I don’t have to persuade people to change their opinions. I don’t have to wait for others to do their part before I can do ...