virtualteam1If you don’t work as part of a virtual team on a regular or occasional basis, chances are you have colleagues or friends who do. Fifteen years ago it was a different story. I remember asking my boss at the time if I could telecommute one day a week. I have a 40 mile (one way) commute to the office and spend nearly two hours a day driving...

Personality2One of my pet peeves is people who use their personality as an excuse for their behavior. “I can’t help it, that’s just who I am” is the phrase that’s often uttered to rationalize or justify an action, position, or attitude. In some ways it’s almost the perfect defense to any argument, isn’t it? “You ...

uncomfortable2No one disagrees that trust is an indispensable ingredient of strong, healthy relationships. In the workplace, high levels of trust increase productivity, efficiency, innovation, and profitability. When trust is low or absent, people avoid risk, decisions are questioned, bureaucracy increases, and productivity and profitability diminish.

However,...

6 Strategies for Helping Your Team Manage ChangeYou remember the old saying about the only two certainties in life, right? Death and taxes. Well, I think we should add a third: change. Life, by its very nature, requires change. All living things change over the course of their existence; there’s no getting around it.

Today, our organizations – businesses, churches, governments,...

demoulasIf your employees felt you were fired unfairly, would they walk off the job in support of you? Would they stage protests and rallies for weeks on end calling for your reinstatement? Would your customers choose to take their business elsewhere to show support to those employees and their cause?

That is what has transpired in the Northeast U.S. over...