Leading With Trust

“To answer before listening – that is folly and shame.”
Proverbs 18:13

Want to Build Trust? Speak Less and Listen MoreIt’s easy for leaders to fall into the trap of thinking they need to have the answer to every problem or situation that arises. After all, that’s in a leader’s job description, right? Solve problems, make decisions, have...

Whose responsibility is it to build trust in a leader-follower relationship? The leader! It’s up to the leader to make the first move to earn the trust of his/her followers. Not only does the leader have to earn trust, the leader has to grant trust to others so they feel empowered to act responsibly and with authority to achieve the goals...

Honesty is ALWAYS the best policy. Period.My grandpa would frequently say to me “There’s no right way to do a wrong thing.” The resignation this week of embattled Ohio State football coach Jim Tressel is the latest public example of the consequences a leader can face when he chooses not to be honest and transparent in his duties and relationships with others.

If...

Three Levels of Trust – What Level Are Your Relationships?When it comes to trust, not all relationships are at the same level. Based on the context of the given relationship – professional, personal, family, social – each one can experience a different level of trust.

There are three basic levels of trust. The first level is deterence-based trust, or what I like to call...