share_16Regardless of their formal title or position, people who want to be great leaders must embrace an attitude of service to others. That’s the message that Ken Blanchard and Mark Miller share in the 10th anniversary edition of their bestselling business book, The Secret: What Great Leaders Know and Do.

Leaders can find countless ways to serve the...

Making a Real Impact with Learning I was recently working with a new client on applying Situational Leadership® II in his organization. I suggested as a first step he meet with each of his direct reports to get clear on their goals.

“But I already know each person’s goals,” he said. “We all always have goals. In fact, we just did a midyear review to make sure all the goals are still...

Nobody's listeningDo you remember arguing with your parents about cleaning your room, writing thank you notes, or wearing your bike helmet?

Did any of those family battles end up with your mom or dad saying “Do it because I said so!”—after which you skulked away under threat of grounding and did the minimum possible to complete the task so you could go back outside t...

integrityLast week I conducted a webinar on the Four Leadership Behaviors That Build or Destroy Trust. During the session I asked the participants to select one of four leadership behaviors that influenced them the most in building trust.

With over 450 people responding, 61% said acting with integrity – being honest in word and deed was the most ...

school child is expecting an abacuseLearning in organizations is often optional—and no matter how good the program is, it will always take a back seat to mission critical work unless some real measures for accountability are put in place.

One of the design principles we’ve built into Blanchard Online Learning is providing accountability for learning. Our goal is to clearly set the e...